EcoVPN Help Centre
Revoking or Recovering Access

Revoking or Recovering Access

EcoVPN uses encrypted credential gating tied to sponsor logic and activity thresholds. If your access has been revoked or expired, this guide shows how to recover configuration rights and restore tunnel integrity.

Why Access Might Be Revoked

  • Referral link expired or sponsor manually deactivated access
  • Config slot inactive for extended period (typically 30+ days)
  • Jurisdictional breach or node usage anomaly
  • Tier 3 operator enforcement of infrastructure policy

Recognising a Revoked Session

  • Dashboard displays “Trust Expired” or “Config Disabled”
  • WireGuard client shows persistent handshake failures
  • Region restrictions block tunnel regeneration
  • Referral glyph becomes non-functional

How to Recover Access

  • Contact your sponsor and request trust revalidation
  • If sponsor is unreachable, submit a recovery request via /client/recover.html
  • Tier 3 reviewers may issue new credentials under updated trust logic

After Reapproval

  • New configuration file or QR will be issued
  • Previous endpoints may be retired or rekeyed
  • Your account audit log will reflect recovery signal

How to Avoid Revocation

  • Keep at least one tunnel active every 30 days
  • Stick to your assigned jurisdiction unless sponsor-authorised
  • Monitor config for failed handshakes or routing anomalies

“Credential flow is trust flow - recovering access means rebuilding encrypted alignment.”

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