EcoVPN Help Centre
Secure Access & Infrastructure Guidance

Getting Started

Install WireGuard, request encrypted configs, and deploy your first tunnel.

User Account

Authenticate securely, manage referrals, configs, and billing tiers.

Security Options

Jurisdiction-aware deployments and encrypted tunnel integrity explained.

Product Features

Private DNS, Threat Protection, Dedicated IPs, and region-specific endpoints.

Billing & Add-ons

Referral-based billing, config slot pricing, and infrastructure extras.

Deployment Zones

Select UK, EU, APAC, or North America nodes based on latency and trust zones.

Referral System

Control access tiers, invite operators, and enable secure provisioning logic.

Access Requests

Control access tiers, invite operators, and enable secure provisioning logic.

Signal Discipline

Enforce config clarity, suppress personal usage, and protect operational signal integrity.

Contact & Access Dialogue

Initiate encrypted dialogue for routing exemptions, tier upgrades, and infrastructure contact logic.

Metadata Integrity Signals

Explore tunnel fingerprinting, location drift, and how encrypted infrastructure reshapes metadata interpretation.

EcoVPN Glossary

Explore the terms behind signal behaviour, glyph lineage, node clarity, and encrypted access logic.

Frequently Asked Questions

  • How do I get started with EcoVPN?

    To begin, you'll need a referral and authenticated access via our client portal. Once inside, you can request a WireGuard configuration based on your selected jurisdiction and node preference.

  • What platforms does EcoVPN support?

    EcoVPN configurations work with:

    • WireGuard for macOS, Windows, Linux
    • iOS and Android via the official WireGuard app
    • Routers and servers with WG kernel modules

    Each setup uses encrypted tunnel logic tailored to your deployment tier.

  • Can I choose my node region or jurisdiction?

    Yes — authenticated users can select deployment in the UK, EU, Asia-Pacific, and North American regions. Routing logic ensures tunnel resilience and trust-zone alignment based on selection.

  • What privacy features are included?
    • Private DNS via DoT/DoH or EcoVPN resolvers
    • Threat Protection for malicious domains
    • Dark Web Monitor alerts
    • Optional Dedicated IPs for static routing
  • How does billing work for add-ons?

    EcoVPN uses a transparent, referral-based billing model:

    Add-On Price
    Dedicated IP £3/month
    Extra Config Slot £2/month each
    Threat Protection Included

    Billing is tied to authenticated user accounts via encrypted configuration delivery.

  • What if I lose access or my config expires?

    Re-authenticate through the client portal. If your config is referral-linked, contact your node sponsor to reissue credentials. Expired configs auto-disable to maintain integrity.

  • Where can I get support?

    Tech Support is available for authenticated users only via our secure portal:

    Create a Ticket

    For critical issues, call us on : 0333 335 6954

Didn't find an answer?

Our team is just a ticket away and ready to answer your questions